"i am always happy with our tech. ha does great work is pleasant and helpful he is an asset to your company and deserves a bonus
"Knowledgeable pleasant on time."
"He was very knowledgeable and helpful"
"TECHNICIAN WAS VERY COURTEOUS AND CLEAN AFTER COMPLETION OF THE WORK ."
"Michael was very professional, he explained step by step what he was checking for, and what was needed for repair, and how much the repair was."
"Because she gave us good service."
"Great service, found the issue and fixed it!"
"when i call for a service tech to service my equipment the first thing that i didn't expect him to say before he even entered my home is "is your home insurance covering ..."
"the service is always professionally done"
"the tech was on time, professional,, likable, familiar with the equipment prepared for the task at hand. the only thing was the payment equipment in the truck did not wor..."
"Very personable, job well done."
"The workers were efficient, courteous and professional at all times."
"Very thorough - responded promptly to email request- nice manner
"Expertise, professionalism, great working relationship between the workers and external workers, explained what they were doing and why, excellent clean up job, courteous..."
"always pleased with the service"
"Prompt and efficient service - both from the person who took the call to the technician who did the work."
"James was very professional, and made sure that we would be taken care of in the future, by offering the extended maintenance service twice a year, for a total of $217.00..."
"The technician was very willing to answer questions.very polite..efficiency plus.. it was nice doing business with him and Bryant. All over experiences with pool heater p..."
"the techs were very professional in that they had extra issues to deal with when putting in the hot water tank. Could not ask for two gentlemen who were very patient and ..."
"technician was very efficient and explained his service very professionally"
"the service provided was excellent . the installation was very professional and accurate "
"Micheal was very knowledgeable, courteous and very helpful."
"MY SERVICE REQUIREMENT WAS TREATED WITH A SENSE OF URGENCY AND YOUR SERVICE PROVIDER TREATED ME WITH THE UTMOST OF RESPECT."
"Lisa provided an excellent customer support and was very helpful assisting me with the problem I had. She took extra steps just to ensure that I do receive the service I ..."
"The technician, she was thorough in explaining what she will be doing during this service inspection."
"Technician was friendly, covered her shoes each time she went in or out, said my filter was fine and didn't try to sell me another. She apologized immediately for being a..."
"Technician was very neat and very polite as well as being very knowledgable."
"On time, thorough, knowledgeable, friendly service!
Your pricing is a bit more expensive than others, but we trust Bryant. Also, you forgot a reminder phone call for o..."
"The tech called and asked if she could be early. That is appreciated."
"Polite and worked outside in the rain the entire time without complaint or negative comment. "
"She was very thorough and very explanatory and very professional."
"Technician was very friendly and efficient."
"friendly and informative"
"the lady who answered our call knew it was a busy schedule, but she made sure to put us on the "get out to help these people if at all possible list". the repair man was ..."
"The technician was knowlegable, respectful of our home and time conscious "
"Dan, was very professional and polite. He explained in detail what the issue was so that I understood. Fixed the issue in a timely manner. I felt confident that the prob..."
"We have been customers for many years and always receive excellent service from friendly , knowledgeable technicians."
"very polite and unobtrusive"
"The technician, Mike Rihana, took time to explain things to me. But, better still, Mike offered many helpful hints regarding my air conditioner and furnace. I want to ask..."
"I do no like receiving "Pat on the Back' Surveys. This is a waste of my time."
"The service person did a thorough job and also was careful to be clean upon entering my unit by having covers for her work boots and took care while doing the maintenanc..."
"Tech did a very good job, quickly and efficiently. Fixed a problem with our hemostat to our satisfaction."
"very prompt and profersional."
"excellent service people"
"technician was friendly, knowledgeable, courteous and punctual "
"for the reasons outlined by your questions below e.g arriving at scheduled time , courteous service, etc."
"I have had this young man before and he is always polite, friendly and efficient. Thank you!"
"Technician showed me how to reset pressure switch next time it
"Because the service is always excellent."
she was knowledgeable and confident about her job She was polite and respectful
"Your serviceman was on time, courteous, answered all questions satisfactorily and was very neat. "
"The service man explained everything that he was going to do. he was up to date with our service records."
"gord was on time. efficient. answered any questions i had. respectful of my house. pleasant."
"service person was professional and explained what was being done. She gave me opportunity to ask any questions that I had. Also work was done with care and cleanly."
"we have an issue with a strong odor when the furnace runs ever since the work was done "
"technician did good job of inspection and was very informative"
"service was restored in an efficient manner"
"The young man was very efficient and explained everything that he checked and made adjustments to.He also had a professional and friendly attitude!"
"Jarrett searched for the correct part to fix the handle of our tub. There is a change in the way the handle mixes the hot and cold water, but we are figuring it out."
"Qualified teck and personable....."
"Very knowledgable, fast and efficient technician"
"The technician was very pleasant and efficient.He informed us as to how our unit was doing and helpful tips to keep it running at its best."
"I always get good service and friendly techs from Bryant."
"Very professional, polite and courteous. Gary and Scott did an excellent job installing our conditioner unit."
"Although the inspection was done in a time manner, I have to comment on the technician who just talked too much and was overly "friendly" calling me "my dear". That is t..."
"service required and remedy were explained in detail. Technician showed me the problem and repair necessary, and described operation of furnace. Very pleasant tech. Ex..."
"I found the technician to be very knowledgably, courteous and caring"
"A very efficient tech.and on time "
"THE TECHNICIAN WAS EXTREMELY COURTEOUS AND TOOK THE TIME TO WALK ME THROUGH ALL THE THINGS THAT HE DID AND SHOW ME WHAT I HAD TO DO FOR PREVENTIVE MAINTENANCE. "
"Arrived early but called and asked if it was convenient. Courteous technician. Took time to check unit out and explain."
"Technician was here promptly after a phone call advising us of our appt. He worked constantly and informed me of what he was doing for our service call."
"The young man was very respectful and knew what he was doing."
"I was mostly satisfied except that the technician trampled my tarragon plant while checking the compressor."
"tech on time and very thorough"
"your tec s are always great and curtious effeciant and friendly
"Keven was very knowledgeable and polite. Answered my questions clearly. Replaced furnace filter, telling me when it should be replaced. Showed me how to hose the air c..."
"The young man new his and done it well"
"Tech came in without botties and used washroom."
"Your technical staff are excellent representatives on behalf of your company. "
"Jordan was very nice, polite and personable young man. He did a very nice job and was neat and tidy. "
"Workers were efficient, on time, clean and informative,Very pleasant to deal with."
"very pleasant and knowledgeable technician"
"Keven was polite and courteous and did a nice neat job replacing our hot water tank. "
"Efficient, knowledgeable service"
"I was very happy with the Service. Kevin was punctual, professional, thorough and I was impressed with his attention to detal. I was also happy with how personable he w..."
"Very pleased with quick response from Bryant when I've contacted them. New customers since 11/16 and service has been great so far. Paul has been out twice and explains e..."
"Mike was very polite and very personable. I asked Michael a few questions and he was very informative. "
"Technician arrived in good time and was courteous and efficient."
"$225.00 to replace the thermostat that was covered by warranty! He was here all of 15 minutes. My furnace has a humidifier but I cannot turn it on. I cannot access tur..."
"Gord listened to our concerns on his maintenance visit, looked into our questions and found a problem. he had it taken care of right away! Scott came the same day and rep..."
"Did his job - efficient."
"Both workers were professional, knowledgeable and respectful. They made every attempt to keep noise to a minimum and appreciate that clients were in the building. Kevin ..."
"Tech was courteous and professional. Answered all my questions. "
"everything was professional and the service provider was vey helpful and knowledgeable"
"The guy was on time, polite, helpful with setting up a plan for us, and gave us a few tips. "
"Mike is a conscienceous worker who listens but also respectfully gives advice.
"He arrived within the hr and got the job done and explained in great detail what was the problem. "
"very prompt, friendly, polite service"
"here on time and knowledgeable about product"
"very cordial on the phone when I called at 5:30 a.m. Answered all my questions that I had about time for the technician and what was wrong with the furnace"
"prompt, professional service; friendly courteous installers; on time; they even cleaned up !"
"They were very sympathic to our problem, responded immediately and supported us until the unit was replaced."
"We discovered our furnace was not working on Saturday December 10th. I was impressed that we were able to get a technician to come over on a Saturday. I was less impresse..."
"Very friendly and informative technician"
"tech was very thorough and knowledgeable. great personality"
"Arrived early with a phone call, did a thorough job, gave extra suggestions to gain more efficiency with furnace and a/c, explained everything he was doing"
"Problem was misdiagnosed Sat morning and we went without heat all weekend."
"Nick was very professional and courteous. Had was on time and worked quickly."
"Dan listened to my concern, listened for the problem as I described and resolved the issue due to a failing blower motor"
"Mike is a very polite & helpful young man.He has explained the workings of the furnace pointing out things I DID NOT KNOW ABOUT.If all service men were this helpful LIFE ..."
"Service tech was very thorough in checking all components and letting us know what he found "
"The technician did not show up in the allotted time slot. Although the part was covered under warranty, the labour was not. The technician was at my house for 10 minutes ..."
"The technician was prompt, social and answered all my question. "
"Service man called ahead to confirm time and address. He arrived on time, was very profession, polite and knowledgeable."
"Tech was very courteous and on time"
"Service was quick, efficient and effective. The technician provided lots of information regarding the problem. In addition he gave good tips re what to consider in the fu..."
"Expert was on time, thorough and very friendly."
"The technicians were fast, efficient, and friendly. They explained everything very well, and answered any questions I had."
"On time, proffessional and was honest."
"no phone call day of,
we were told between 10-12 showed up at 12"
"Nothing wrong with Gord. David is a pretty tuuf act to follow."
"Arrived on time and was very inforrmoned had necessary products"
"James, the technician, answered all my questions in a polite and courteous manner..
"The gentleman was very nice and courteous , let us know what the problem was and went right to take care of it . Have had him before , if I ever need you in the future , ..."
"pleasant, professional service man provided fast & efficient service"
"He did his work efficiently"
"The technician found the problem quickly and did the repair post haste. He was very courteous and explained what the problem was.
"my feeling is that the previous technician that I had put more effort into making certain that the unit was working effectively and efficiently."
"very efficient and respectful"
"friendly, non-intrusive, on time, respectful"
"Polite, courteous, did a good job. Furnace & AC working better & quieter. "
"On time. polite, neat in appearance."
"Very polite and informative. "
"Service person was very helpful and provided good advice which helped save time and money."
"We were given a different time frame on magnetic card filled in by your service people. I had called and confirmed a week prior. "
"a good explanation of what was being done, and why"
"prompt always, great service, knowledgeable about the work being provided"
"The technician was excellent."
"You showed up on time, you explained the service your tech was doing and he was friendly!"
"Technician was very friendly, quick and answered my question efficiently"
"Technician was on time, pleasant, clean and provided lots of information."
"They are always dependable... punctual, friendly, competent, informative and thoughtful. Thank you!"
"their damm good period..."
"technician WAS VERY POLITE AND QUICKLY FOUND AND REPAIRED THE PROBLEM."
"Service was quick. Technition was informative"
"Felt like the service tech only wanted to sell me additional services. Quite frankly I am not sure i believed there was anything wrong with my gas valve. I was pretty dis..."
"The man doing the service was friendly, courteous, honest & patient. He explained what he was doing, gave us a wealth of information regarding maintenance vs. replacemen..."
"On time and efficient service call"
"The tech did what he was engaged to do and in a timely manner. No other comment"
"Technician arrived at the start of the time period, which was nice as I did not spend 2 hours waiting for someone to arrive. He was professional and knowledgeable, while ..."
"They where just great. Polite, answered all my concerns, I felt releived that at least this part of the flood would be over."
"Your staff and service technicians are so polite and very thorough with explaining how to keep our units clean and running well. I am always asked if I have any questions..."
"In the last 28 years I have had only great service from Bryant"
"very efficient and friendly"
"did an excellent job l and did not take a long time "
"Very professional technician who took the time to answer all my questions. "
"The young man that done the work was very efficient and explained everything"
"The service person was extremely thorough and professional. "
"drive on time and was very good at his job ."
"He was on time and was very polite, and he knew what he was doing."
"Arrived when was told they would be here Answered all questioned I asked and was very polite "
"The tech was very professional and polite as well as efficient. Was very pleased with the service. "
"Given furnace clean because you botched AC diagnosis/repair. 21/2 hour late for furnace. Signed with another company for maintenance: much, much cheaper!"
"Technician was on time, pleasant, and did everthing that I asked of him."
"He got the job done quickly and was friendly and knowledgeable."
"Every Tech that we have had has been reliable, courteous and efficient."
"Knowledgeable, friendly staff"
"no complaint with the technicians who service the products"
"Service excellent. Your. Tech knows what he is doing"
"I had immediate friendly and efficient attention from the moment I called to set up the service call. The technician, Paul, that arrived was friendly and professional an..."
"He was polite and was able to answer all of my questions. "
"The tech had good people skills and was very knowledgeable in his field"
"very satisfied with the Tech that came to service the AC.very informative"
"Polite and respectful technicians "
"knowledgeable and polite"
"Dan was here on time, very polite, informative, and efficient. When I thanked him, he said "no, we thank you for your patronage and for being a customer"...OMG!!! how oft..."
"the fellows went about the business quietly & most efficiently
no great mess to clean up afterwards
the product looks good and operates "
"Very nice service person, friendly, prompt, explained what was happening"
"always good service and recommendations"
"Prompt professional and very courteous service"
"technician was polite-efficient-and answered questions promptly"
"He was on time, very kind, prodfessional"
"The technician was polite knowledgeable and friendly "
"I have had many different technicians over the years. This last time,he outdid everyone. He did a complete service which I don't remember the others doing. He was excel..."
"came on time when called and fixed problem quickly"
"3rd service man, previous 2 seemed more thorough, but possibly Keven was just proficient "
"I have always been very satisfied with the service but this time the technician left a little mess. We have a lot of cotton blowing from the trees in our neighbourhood w..."
"James is always professional, friendly and thorough."
"They called ahead to confirm the appointment for the following week, called again when someone was on their way and arrived 10 minutes after the two hour window for the a..."
"He was courteous, kind, explained things and was very helpful. "
"great tech. very thorough."
"very professional and informative"
"Your technician was very professional, efficient & on time. "
"Polite service. Clean work. "
"He was friendly, knowledgeable, on-time and thorough."
"Dan was very knowledgeable and skillful. He took his time and took no shortcuts although the work required was extensive.
He has an excellent rapport with the customer. "
"The technical was very knowledgeable and efficient."
"Service contractor was polite, answered any question I had"
"Was on time and performed service requested."
"Without me asking, your technician gave to me several tips concerning our outside air conditioning unit and showed me why he was carefully cleaning the unit's grill. He a..."
"Technician was punctual. Diagnosed the problem immediately. Pinpointed some deficiencies with the unit installation. Very professional. Fixed the existing problem and..."
"you always remind me a few weeks earlier and show up when you say you will."
"technician was thorough, pleasant and efficient. "
"excellent service by technician; good customer service "
"BOTH MEN WERE CLEAN, VERY HOSPITIBLE , COURTEOUS , WORKED VERY WELL WITHIN THE ITGHT AREA, ANSD EXPLAINED TO ME WHAT THEY HAD DONE."
"I always get great service from
people. The technicians are very nice and friendly men."
"excellent knowledge of the products"
"Looked at furnace, but did not touch it. Your prices are way too high for either a new motor or a new furnace compared to others"
"Very professional, respectful of my home"
"Serviceman was very knowledgeable and professional"
"Kevin was very courteous and did an excellent job."
"Tech was very thorough, friendly and gave me a lot of good information"
"Because Anthony didn't waste any time getting started. He was very thorough and even checked batteries on thermostat. "
"Brian is fantastic. He is extremely competent and always cleans up when he is finished."
"Tech was very efficient and friendly. "
"Technician was competent & efficient"
"Very thorough, and cleaned the heater unit."
"technician was very knowledgeable"
"There is nothing I can suggest for improvement. Value-added service by the Technician who took the time to show me how to clean both the inside & outside units. They wo..."
"provided me information about saving on the service plan."
"Good service friendly technicuans"
"Very pleasant and knowledgeably ought man"
"he called before he came. he was polite. he was efficient. he had all the tools that he needed. he was prepared to work."
"Mark was professional and diligent in performing his duties."
"PROFESSIONAL FRIENDLY SERVICE"
"arrived on time, very professional, answered all questions. system working fine
"The young man polite and efficient"
"Technician was prompt, courteous, neat, helpful and thorough. "
"Very pleased with the expertise,friedliness and eefficiency that David always demonstrates when he is here. He also is used to my dog so it makes for an enjoyable expe..."
"tech was thorough, courteous answered questions"
"Fast, efficient and courteous "
"The young man was very helpful in answering any questions, plus he informed me about new heating elements"
"your technicians are well trained and friendly"
"They are well trained and do a very good job"
"THE SERVICE TECHNICIAN WAS VERY PLEASANT AND COURTEOUS. HE VERY CLEARLY EXPLAINED ALL OF WHAT HE DID. "
"Service is usually good. Repair person shows up on time and does his job quickly and pleasantly."
"THE TRADESMEN CALLED TO CONFIRM ARRIVAL AND WERE COURTEOUS"
"On time. Explained what was done."
"Technician was very helpful and answered all my questions."
"Did the job in a thorough efficient and friendly way."
"Because David the technician knows what he is doing. Thank you"
"Great Service provide by Bryant. Keven was very friendly, helpful and courteous. Will request him to return for further service if he is available."
"I always get good service.
"The service person was very polite and explained everything was did. He also completed everything to my satisfaction."
"The job was handled very professionally. Completed on time."
"The gentleman provided quality service, but I noticed nothing exceptional. He basically did his job. "
"Ok, so our furnace was working but for some reason the heat wasn't circulating around the house, so I called the technician guy (this one was respectful) to come to look ..."
"very knowledgeable and friendly"
"The service person was very nice, and performed his task quickly."
"While the initial technician was not familiar with gas-fired boilers, another technician was sent out first thing Monday morning to reassess the situation. I thank him fo..."
"Adam arrived promptly and was very respectful and professional. He corrected the problem quickly."
"Technician called in advance to let me know they were on their way. Was professional and polite. Answered my questions. Gave me information on maintenance schedules for t..."
"Very specific and efficient."
"prompt, efficient service. very helpful repair man"
"Technician was courteous, informative and on time."
"Arrived on time..did a rhorough quick and neat job"
" AGAIN .No replacement furnace filter or thermostat batteries where provided . No check list on what was done was provided. Therefore I do not know if what is expected wa..."
"the tech provided info about the work and was very courteous and professional"
"Service technican was very knowlegable and professional. "
"Technician was very knowledgeable and did not rush - the fireplace was spotless and the furnace is in good working condition. Very personable."
"competent, friendly and knew what he was doing
"very satisfied with the services"
"Service Technician appeared to be knowledgeable and explained everything he did. "
"James is always friendly informative and a pleasure to deal with."
"technician was very efficient and did a complete job checking all controls."
"ON TIME TOOK TIME TO EXPLAIN A FEW ITEMS"
"he as very polite and I felt at ease with him in my home and answerd all my concerns"
"Good service, on time, and fast"
"Service centre called when technician en route Technician was on time, polite and efficient"
"very courteous & timely "
"Francis was to arrive between 10-12. At 12:10, without having any updates and clearly a no show from Francis, I called to understand if I was forgotten. I was put on hold..."
"Technician was polite, helpful, on time and cared about our issue as if it was his own."
"Found the price very high for the service provided. Took 2 service visits."
"Jesse explained everything on his technician notes. He was polite, treated our home like his own, cared about things. Patient when questioned."
"Prompt, polite, efficient, clean service."
"Very careful, efficient and courteous. "
"Technician was excellent and spent the time to do a very good job"
"Tech was on time, courteous, informative and explained what he was doing. "
"The tech was friendly and efficient ."