Bryant Heating & Cooling Service Experts Reviews

"We always get good service with all techs being very knowledgeable and clean"

"Great service. Technicians came earlier than expected. Friendly and they did a great job and completed the job fast."

"Mason Hoppe and the technician Jason High level of professionalism"

"Only company that answered the phone 1st. time I called"

"Great service, great communication"

"From when I first called I was given a time frame. Technician arrived within the time frame and completed the service"

"Very pleased with service."

"Warranty isnt worth the paper its written on"

"Always on time, fast emergency services when required, very helpful & professional"

"Service tech was awesome. He communicated well and was incredibly thorough. He didnt just check the boxes. He did a great job. Polite and professional."

"Very professional and easy to work with"

"Mason Hoppe and Jason Service, assistance and professionalism"

"Great technician n knowledgeable"

"The technician was very knowledgeable and friendly. He was courteous and did his work with no interruptions to my daily routine."

"Reliable honest and courteous service"

"Prompt,efficient,friendly service. Feel very confident with this company"

"Professional service, on time, friendly, efficient and helpful"

"Fast and very knowledgeable guys"

"Technician and office staff were polite and knowledgeable ."

"Technicians know their business. All staff friendly and will take the time needed by me to understand the work."

"The Tech, Anthony was great! Very knowledgeable, found the problem and fixed it. Also, very kind and professional."

"Quick response, professional attitude, informative, and effective service."

"very efficient service"

"On time and explained everything"

"you did a good job."

"Great service n acknowledgeable technician"

"Quick professional job done"

"Always prompt and efficient and courteous"

"since the unit was installed, all of the service technicians have been very professional & personable when performing the required check up on my unit"

"technician shows very good customer service."

"Technician was very helpful and cooperative. Made me feel comfortable asking questions and took the time to give me options and explained things to ensure I understood exactly what he was doing and why"

"The technician, Josh was great! He was very knowledgably and did the best he could to solve the problem."

"Was professional and patient while troubleshooting our boiler system. Also took the time to explain the characteristics of our system, and gave advice on how to use our system more efficiently."

"Friendly professional and knowledgeable technician that explain the work being done and no pressure on sales."

"Prompt, professional, friendly experts."

"The service is fantastic and the technician sent was great"

"Technicians were polite, friendly and knowledgable."

"This was the first time I used Bryant. I feel that rating was appropriate."

"Excellent service in all aspects."

"Excellent product ."

"Very efficient. Provided quick service during holiday season"

"Knowledgeable technician! Wonderful service. Came out to the house very quickly."

"Quick to respond, very professional, dealt with the issue on the first visit."

"A very prompt response to a furnace emergency.."

"The technician was very profesional. The problem wasn't obvious and it took a while for the furnace to fail in his precence. When the problem was diagnosed he promtly when out and retrieved the parts that were needed for the repair."

"Excellent customer service."

"They are courteous, on time, only a call away!"

"I had no heat on a very very cold day and the technician fixed the problem on the same day I called"

"Very good and personality"

"Great Service"

"Every service technician I have dealt with has been friendly. Polite and determined to solve the problems"

"Fast reliable reasonably prices service."

"The service person did exactly what was needed and quoted price in advance and the end cost was the same as quote."

"very professional and informative"

"good, prompt service"

"Bryant is very reliable. The service technician was great."

"The technicians, I think his name was Scott, and his partner Dawson were both highly efficient, helpful, and hard-working."

"This was an exploratory call. Not certain if we will be using Bryant. Depends on the outcome."

"Good honest service."

"Techs are professional, arrive on time and solve the problem."

"Always knowledgeable, professional, and friendly."

"has always given me good service"

"Bryant has always done a good job for me."

"Tech was knowledgeable and prompt. Explained things well"

"Excellent service and reasonable prices"

"They did a great job"

"no complaints"

"The technician checked everything very carefully, and then asked if I had a carbon monoxide detector to make sure I was protected in case of a carbon monoxide leak."

"Rey courteous and knowledgeable employees."

"Very professional, courteous and informative. Thank you."

"Knowledgeable friendly and professional"

"Tech was on time knowledgeable and fair"

"Both Scott and Dawson were highly professional and approachable in installing my new furnace and I was extremely satisfied with both of them."

"Always been very dependable"

"satisfied service so far"

"Very friendly service tech"

"Friendly staff and very efficient with everything that is said is done."

"friendly, prompt, efficient"

"Technician was excellent, knowledgeable and friendly"

"The technician was knowledgeable, answered all the many questions I had, thoroughly and to my satisfaction, and was also pleasant and courteous. It was a pleasure having her in our home."

"It would have been a 10 but you didn't spell neighbours the Canadian way!"

"The service was prompt and the technician was knowledgeable and thorough as well as pleasant to work with."

"They are very knowledgeable, very punctual and very caring and thorough. Always polite."

"Prompt, thorough and communicative"

"Have a very efficient system set up to inform you of their arrival time. Get to work right away and are in and out very quickly"

"Been a customer for years and always satisfied"

"I actually do not know anyone in Windsor to recommend the company too"

"MOST OF THE SERVICE PEOPLE ARE VERY GOOD BUT TWICE NOW, THEY HAVE BEEN EITHER VERY LATE OR EVEN HAD TO RESCHEDULE."

"Forty years, great service!!"

"Arrived on time or called if late. Did a good job. Courteous. Willing to answer any questions."

"Prompt service, you can speak to a local office"

"Expensive equipment"

"Technician was great, still not sure if the issue was resolved"

"I have been very happy with the service I have received"

"Staff were clean, timely and effective. They ran into two issues and took the time to get advice on the best solution."

"Excellent, friendly service. Shelby answered all of my questions."

"Was going to give 10 but realized I really have no idea how you compare cost wise to competitors"

"The work is thorough and the advice is honest."

"The technician was helpful, and let me know everything that was going on during the repair."

"Been with Bryant for over 40 yrs. Excellent service."

"They acted professionally in ever way possible, and met my expectations."

"Bryant Heating and Cooling have a good reputation in the Windsor area."

"The first tech did there best to fix it was the supplier of the parts. Took three days to come in but Nan got a call before eight that a tech was on there way."

"You still need to fix my humidifier."

"Technician is always respectful of property, polite and especially efficient at their job"

"Very responsive, excellent service and the technician and receptionist we all excellent"

"Timely and he took his time."

"Satisfied customer"

"They were very nice and helpful from the moment they got to my house."

"long time customer always given great service. Products installed previously had great durability. Installation team for the new equipment were fast , efficient and very mindful of the house and clean up afterward."

"On time, very knowlegeable, pleasant and answer questions thoughtfully."

"The staff are always professional, on time and explain any issues."

"I was very happy with the technician, knowledgeable, helpful and efficient."

"On time. Very thorough. Felt confident in a job well done."

"Completely reliable. Always punctual."

"Have been dependable over the years that we have used them ."

"I have been dealing with your outfit for years and always am VERY satisfied with the service provided. I always call your office immediately after your technician leaves the house to personally express my satisfaction. I'm happy as a clam!"

"Amazing customer service and friendly staff"

"Great friendly service from the beginning of the call to the end of the service. Very knowledgeable and professional."

"Friendly and polite service rep. Answered any questions I had and was very personable."

"Service and care !"

"service is always friendly, reliable, knowledgeble and quick service when needed."

"He was friendly and professional"

"Quick to respond. Helpful and professional through the entire experience."

"Good workers and service"

"good quality service"

"prompt, competent service. great employees"

"Good timely service"

"Shelby was very professional,very polite,explained every question i asked very clearly.It was a pleasure to have her do our inspection.I believe she is a good asset to your company.Thank You."

"Quick and friendly service with good explanations"

"We have used them to service, and replace when neede, our equipment for decades. They have always been professional, knowledgeable, personable and helpful. We would not change service providers."

"Your technicians are pleasant, neat, on time and thorough."

"Good service"

"The technician was very polite and professional."

"the technician was very helpful to me"

"Very efficient and professional service"

"The last few questions on the review are not what you want hear because for whatever reason the system was serviced and did not work the day after. So sending a survey at this time was probably not in anyone's best interest.. The service techs are very good to bad the equipment had to make them look bad. Bob"

"All the techs that have worked on my heating and cooling have been very efficient and professional."

"-0-"

"I knew the former owner"

"Techs were friendly and knowledgeable and took time to explain their procedures"

"Efficient, knowledgeable."

"Service Technicians were thorough,gave detailed information on condition of existing furnace.and passed our desire to have it changed onto sales people.They were courteous and cleaned up after themselves."

"I am always happy with the service I get. Technicians are always polite and pleasant."

"The men were very nice and knew what they were talking about very polite"

"seem to be honest with check-up results. willing to answer questions and explain results and future furnace condition"

"Reliable service"

"Technicians are always on time, polite, seem very knowledgeable and always explain the work they have done."

"Friendly staff Call before coming On time after call Take their time checking the equipment on the furnace Or air conditioner Answer any questions we ask Like the monthly billing plan"

"Staff are professional, respectful, prompt"

"Great service"

"She was very through ... very professional ... very polite ... answered all my questions"

"Technicians are always on time ,curteous and we have not have a problem with our heating or a/c"

"I am very satisfied with the service and all the technicians that have responded to our HVAC issues."

"The technician was friendly, professional, knowledgeable, and explained everything to me in simple terms"

"Always accommodating to my personal schedule and do good work and explain why they are doing certain functions"

"The technician was very efficient and provided in detail his maintenance actions. His politeness and communication skills were noteworthy."

"Great services , so polite , very good about explanation of furnace issue"

"Service"

"Expert services/courteous"

"Our technician was excellent. (Notification she was on her way, very polite, excellent work ethics. Very professional ."

"Technician was very polite, professional and knowledgeable."

"on time, friendly technician, thorough inspection"

"The job has been don excellent"

"One visit, total price 253.00, no parts supplied, is ridiculously insane. Statement on invoice "you could have saved 114.00" with no info on how to do that."

"The lady who I spoke with on the phone was very helpful, her name was Pauline. Also jason was very nice and helpful."

"Excellent service"

"Tech was thorough, efficient, and discovered a problem with our furnace that was dangerous to our health."

"Gosh is a very good technician"

"I called and had a technician come in for furnace maintenance and cleaning (very dusty in the furnace). I requested this as it was recommended by a previous Bryant technician. The furnace was checked....but NEVER cleaned. Service not as promised. Then when I was asked whether I wanted to sign up for a montly maintenance plan I said NO. Nonetheless I was signed up for such without my permission, with my Credit Card.....This is theft! I am absolutely stunned at how unprofessional this service was. I was planning on replacing my furnace after the technician recommendations but certainly will not be doing it with Bryant."

"The technician, Josh I believe was his name, was very professional, knew his "stuff" and very helpful. Nice guy!"

"The tech did a great job. Answering questions, friendly, polite."

"responsive to my needs able to move fast to resolve my problems always on time"

"Always professional and friendly service"

"Really pleased at the professional services so far!"

"He is a wonderful technician and very efficient. He has been taking care of our needs for almost 20 yrs"

"The technician was extremely helpful and efficient"

"Great service"

"Reliability & satisfaction"

"friendly, dependable"

"I get service when required"

"Always good service."

"Jose was very diligent to alert me to the wear on my system as well as showing me where the part was had wear and tear. He also explained that it was not an emergency and allowed me to decide for myself whether I wanted replace it proactively. He mentioned a sound in my boiler system however was sure it would not impact my heating. What impressed me even more what that when booking my next year appointment, Bryant should be sure to send a technician who is quite familiar with boilers, like mine. I appreciated that!"

"Professional and courteous service."

"The Sales professional, Mike was amazing at not only answering my questions but also pointing out and discussing other possible upgrades - he was a great help."

"Technicians are always friendly."

"You people are punctual,polite,well informed and clean."

"Efficient, informative"

"He was on time courteous professional and helpful and changed the filter and batteries in the thermostat"

"Efficient and great service"

"Quick to come to house for repairs. Knowledgeable and explained everything he was doing and set us up on maintenance program."

"Excellent service and very knowledged technician."

"timely efficient quick accurate informative friendly"

"Timely & neat"

"The immediate respose and understanding the situiation that requir prompt action."

"Very polite, competent and accommodated a late request."

"On time & efficient."

"Very polite. Neat. Explained everything"

"Reliable, courteous service."

"Bruce was great. Was on time and went right to work. Assessed the condition of the unit and filter in a timely manner and provided excellent service."

"Friendly and knowledgeable technicians, arrive on time, cleanup after servicing and arrive on time. Their monthly payment plan is reasonable"

"Very thorough and professional."

"Hi quality service"

"On time. Neat. Efficient"

"Technicien was very respectful and good worker"

"Pauline in the office is wonderful to speak with. The serviceman Bruce was very informative. He was on time and very professional at his work!"

"Good service, friendly technicans and staff."

"Bryant did a great job installing the new furnace and air conditioner and servicing them over the years."

"Technician was friendly, knowledgeable and thorough"

"I think the technician did a thorough service on my furnace and answered all my questions. He was polite, courteous and knowledgeable. I didn't feel they were rushing through and getting out of there as fast as possible. Very respectful."

"Bruce is a God TEch."

"Always great to deal with. Courteous and professional techs"

"Always on time and always willing to be there for an issue"

"No complaints whatsoever."

"great service"

"Every interaction with every employee has been professional, polite, knowledgeable, and positive."

"Very efficient and knowledgeable."

"Always very thorough and knowledgeable."

"Great service. A little expensive."

"The service people have been excellent in their performance of their tasks They have been polite and respectful. They have been willing to share details about the inspections."

"Excellent customer service, very professional and informative on what we needed done"

"I am attempting to keep an older furnace/air conditioning system going and Bryant is helping me do that."

"Quick service and very accomodating with respect to time to do the necessasry work and cover the warrenty for parts."

"Great job"

"Very satisfied with the work and customer service"

"Friendly, professional and knowledgable. Answered all our questions"

"Bryant's technicians are always professional.We are always pleased with their work."

"I found your service to be quite pricey. The year before I had a service call from another company to relight my water heater. Their price of lighting the water heater was included in the price of the service call, not additional like with yours.."

"Promptness, call if running late professional, remove or cover shoes."

"good servi ce"

"I have a few issues with this furnace system."

"Happy with service"

"Good service. The technician was honest and efficient."

"Conscientious Technician ( Jason ). Courteous, knowledgeable and on time !"

"Good reputation. Great service."

"Friendly, organized, respectful,quiet and available when Ned to ask questions"

"Technician came on time, was efficient and most courteous. He changed my filter and removed the old one."

"james was very efficient"

"Bruce came out two days in a rowthe first was actual appointment daychecked out furnace and fireplace and told me that there was no gas service coming into house..had me call Enbridge. We had been without heat or appliance until 8:30pm when they finally came to rehook us up. Bruce came back next day and completed his semi annual inspection of furnacehe was great!"

"Exceptional service, great capable techs, very clean and respectful of others property"

"On time."

"There when I need them"

"Been mostly with Bryant for years. Always treated promptly and professionally."

"Technician was on time and called before he came. Explained everything he did and made recommendations about my concerns. Very good."

"The Technician that came out was super friendly. She explained the maintenance to me. She took the time to do a magnificent job."

"Always had efficient service. Friendly and considerate"

"Technician was on time, summarized his findings, answered my questions, was courteous"

"Always professional, courteous."

"Never had an issue that wasn't solved straight away"

"Very satisfied with the workmanship that was provided!"

"Good service"

"Friendly and professional service"

"A very efficient staff who were very knowledgeable"

"Excellent service."

"good experience"

"the service Tech was professional and knowledgeable"

"Prompt efficient and friendly"

"Never have had a heating or air conditioning problem with Bryant."