chris P. windsor, ontario May 22, 2023 "As always, the technician was on time and very helpful and friendly"
michael G. st joachim, ontario May 21, 2023 "Technician answered my questions. Very pleasant young man"
terry B. windsor, ontario May 21, 2023 "Arrived on time. Courteous. Explained service provided and if any concerns."
denise S. lasalle, ontario May 20, 2023 "James was very thorough. He had never seen the problem before but was able to fix on a Saturday night. Amazing."
john M. tecumseh, ontario May 20, 2023 "Technicians did a thorough job and left the work area clean and tidy."
michael Q. windsor, ontario May 19, 2023 "Technicians seemed to know what they were doing and explained everything that they did."
johnathan B. windsor, ontario May 19, 2023 "We always receive excellent service from the technician."
robert L. windsor, ontario May 18, 2023 "Totally focused . Went about his work. Showed good knowledge. Very personable."
wayne and donna S. windsor, ontario May 18, 2023 "Bruce was the technician sent to service our equipment this time and as with other technicians, he was very kind, knowledgeable and efficient. We have been a very satisfied Bryant customer for over 15 years."
rob M. windsor, ontario May 17, 2023 "The service was clean and professional. The technician was good and knowledgeable."
ross D. amherstburg, ontario May 17, 2023 "Service technicians were prompt courteous and knowledgeable"
daniel T. kingsville, ontario May 16, 2023 "James was polite , courteous, thorough knowledgeable and competent . I would recommend Bryant Heating and Cooling for all HVAC service needs."
edward P. windsor, ontario May 15, 2023 "Excellent service as usual. We have been blessed to have Jose serve us for many years."
denise S. lasalle, ontario May 15, 2023 "James was very thorough finding the problem, which he has never seen before and stayed until it was fixed."
patty C. windsor, ontario May 13, 2023 "Courteous technician. A very thorough check on the equipment."
colin B. windsor, ontario May 12, 2023 "Job was not completed as in our past experience. The air conditioner was not opened and cleaned."
vera S. amherstburg, ontario May 12, 2023 "The Bryant personnel who have come to my home to work on the equipment are always very polite and efficient."
michael S. amherstburg, ontario May 12, 2023 "Didn't show up on the appointment day. Many apologies followed."
grant G. belle river, ontario May 12, 2023 "Technician took the time to explain items/work, status of equipment. Friendly and professional"
sandra C. windsor, ontario May 10, 2023 "Technicians showed up on time, straight to work. Very pleasant and polite."
gillian H. windsor, ontario May 10, 2023 "Kindly called ahead if it was alright to come earlier than my scheduled appt. due to a cancellation. Was friendly and professional."
susan C. windsor, ontario May 10, 2023 "The technician was knowledgeable polite pleasant and respectful of our home and property. She explained everything to us and was just a great person to deal with"
lise D. windsor, ontario May 09, 2023 "He answered all my questions and offered some very helpful advise"
june M. windsor, ontario May 09, 2023 "Arrrived on time, was careful, quick and pleasant. Could not wish for better work. JMiller"
noel H. windsor, ontario May 09, 2023 "Technician is very professional and personable. Extremely knowledgeable and explained everything leaving me feel well taken care if."
michael S. amherstburg, ontario May 08, 2023 "I base my satisfaction on the results of my equipment's operation."
helen D. windsor, ontario May 08, 2023 "Service provided was very thorough. Suggestions were even pointed out to help prevent future issues. These suggestions were mentioned gently and all details were explained for easy understanding. Service technician was very pleasant and helpful."
loreen G. belle river, ontario May 08, 2023 "He was very professional & knowledge when we asked him questions about the units"
eleanore D. essex, ontario May 08, 2023 "Shelby was very knowledgeable and efficient. Very respectful of our home . She answered any questions we had and left after giving ud our furnace app. As well as our next air conditioning app. We were very pleased with our service."
sharon K. windsor, ontario May 07, 2023 "They worked so well together.Representing your company very well"
sharon K. windsor, ontario May 07, 2023 "They worked so well together.Representing your company very well"
alfred M. windsor, ontario May 06, 2023 "Have always been treated with respect, always on time and very profesional service."
connie S. kingsville, ontario May 05, 2023 "He was very pleasant and polite answered any questions I had"
barbara M. windsor, ontario May 05, 2023 "Pleasant. Friendly Answered all questions and offered advice"
heather J. windsor, ontario May 05, 2023 "The technician for my most recent service was very impressive. Her work was thorough and performed in a thoughtful competent manner. She was friendly and professional."
nancy F. windsor, ontario May 04, 2023 "it was a thorough check. 2 important things were found and fixed!"
christina S. windsor, ontario May 02, 2023 "Gord was very professional and informative. We had a number of questions for him, and he took the time to answer informatively."
charles M. windsor, ontario May 02, 2023 "Very co-operative ( mask, shoes, etc. ) Answered all my questions and told me what he did, explained the condition of the AC."
mark R. windsor, ontario April 30, 2023 "Brandon performed a proper check of the AC system. He was easy to talk too and was willing to answer any questions I had. He seemed very knowledgeable and competent."
annette W. tecumseh, ontario April 30, 2023 "James was very informative & discovered a problem with the fan motor"
christie R. windsor, ontario April 29, 2023 "the same service expert that came to my house before was a 110% He totally tore both my Mitsubishi units totally apart and did an excellent cleaning job. He was extremely courteous in conversation and service."
peter L. belle river, ontario April 29, 2023 "Excellent professional service performed by polite employees"
pedrick P. windsor, ontario April 29, 2023 "Polite, courteous, respectful of our home and very efficient"
margo P. windsor, ontario April 28, 2023 "The problem was detected almost immediately and solved. Aaron had what he needed on hand. He is always pleasant and courteous."
doug M. windsor, ontario April 28, 2023 "Repair tech was very informative about how he diagnosed issue and physically showed me"
cris K. windsor, ontario April 28, 2023 "The technicians from Bryant are always thorough and professional"
reta A. windsor, ontario April 27, 2023 "Because Gord is awesome he tells you what's has to be fixed what ever needs replaced how much and he gets its done he's good man."
tim N. leamington, ontario April 27, 2023 "Happy with the service, technician was polite and very thorough"
charles M. windsor, ontario April 27, 2023 "Very co-operative . Answered all my questions. Explained what he did and followed up with recommendations."
robert Y. windsor, ontario April 27, 2023 "The technician was excellent, went above and beyond to explain the current situation with our air conditioner. Provided and explained solutions."
larry B. essex, ontario April 26, 2023 "Technician walked me through the entire process. Who else does that, NOBODY! I have NEVER had a bad experience with any Bryant employee."
dr marshall M. windsor, ontario April 25, 2023 "Shelby was very professional, courteous, & thorough!"
marilyn S. amherstburg, ontario April 25, 2023 "Courteous, on time. When questioned regarding equipment gave us prompt response."
sorin C. kingsville, ontario April 25, 2023 "Shelby was the Best Service Technician I have ever had. She explained things very well and made suggestions for future upkeep. I totally trust her and will request her for all future service. I am very pleased with her service. Thank You Shelby."
kathryn L. windsor, ontario April 24, 2023 "My recent routine service call was great, and the team that installed my new MagicPack was also great (Travis & Rachel). They worked very efficiently and were respectful of my home."
pedrick P. windsor, ontario April 23, 2023 "Always great service, never leave any kind of a mess behind, extremely polite and respectful of our property."
helen W. windsor, ontario April 22, 2023 "Shelby was thorough, always pleasant and efficient, polite and had a great work manner. I would be happy to have her return anytime I need someone."
tim N. leamington, ontario April 22, 2023 "The technician was very friendly and very thorough in the work he did, as a senior it is much appreciated to get good value and workmanship"
jim R. windsor, ontario April 21, 2023 "Very efficient, clean, and professional. Very happy with the service."
chris W. windsor, ontario April 21, 2023 "Anthony did a great job, quick, courteous and thorough. Thanks to all involved for the quick service a first class job."
laura B. windsor, ontario April 21, 2023 "Agent very thorough, answered any questions I had. Very polite and professional."
garnet s. C. windsor, ontario April 21, 2023 "Service man found a crack in the drainpipe, this pipe is under the furnace and in order for it to crack approx. 2inches in length would take a heavy blow or was pre cracked earlier. Stating this I told him to fix thinking this was part of the service agreement. When finished was told the cost was $204.00 I paid the bill but not pleased, the service man continued to say he had not done it., I know that , but why not fix it , possibly charge for the parts and some labour but not $204. What is a service contract , to me it has two parts , one I will come back to Bryant as a faith customer , Bryant in turn is faithful and honest to the customer in return . Please review with management and acknowledge. thanks"
dan B. windsor, ontario April 18, 2023 "Technician was very knowledgeable, explained what he did to locate the problem and what needed to be done to fix it."
doug D. windsor, ontario April 17, 2023 "Very knowledgeable, punctual and was able To answer Questions"
kathryn L. windsor, ontario April 16, 2023 "The service technician, Brandon W, was great. He showed me some preliminary damage to the heat exchanger that indicated that I need a new unit, and arranged for the salesperson, Tim, to come by later that day to discuss purchasing options."
kevin R. windsor, ontario April 15, 2023 "They exceeded my expectations with their professionalism and attention to detail. Took the time to clean up after they finished their job."
hazel T. kingsville, ontario April 01, 2023 "We have been pleased with all our dealings with the company & staff, from sales quotes, installations and maintenance, and interactions with the office."
larry H. windsor, ontario March 30, 2023 "The technicians are very professional and thorough. We purchased both a heating and air conditioning unit back in July 2022. There was a promotion where you received a $250 visa card as a thank you token for your business. We have yet to receive that. Otherwise I would say perfect score."
michael B. windsor, ontario March 29, 2023 "The service provided by Scott and Alex was friendly, thorough, and highly professional as they installed my new hot water heater. I've dealt with Scott before and he is outstanding and a credit to Bryant, who are fortunate to have him as an employee."
richard T. amherstburg, ontario March 29, 2023 "Tech was very nice easy to talk to and very professional!!"
doug M. amherstburg, ontario March 25, 2023 "Any and every encounter with Bryant has been a great experience."
anne C. belle river, ontario March 21, 2023 "Always great service. Knowledgeable techs. If the servicing tech has a problem he will contact another tech."
linda W. windsor, ontario March 15, 2023 "We have always received prompt and courteous service. I also have never felt ripped off."
diane S. windsor, ontario March 15, 2023 "Every Bryant employee we have encountered is polite, professional and punctual."
mary A. amherstburg, ontario March 15, 2023 "The furnace would start up 3 times, I told the Tech. and he said the filter on the left side of the furnace can undone, so he pushed it back. Well, it is doing it again, can you please replace that left side of the furnace so it will run correctly. Lets fix the problem so you will not charge me for a service call as is under the one year. the Tech did not report it on his form."
adriano R. amherstburg, ontario March 14, 2023 "Joshua was very thorough in his work and explained everything to us. The price was reasonable and we feel that we received good value for the money."
mary C. windsor, ontario March 14, 2023 "Bryant Heating and Cooling employees are very good at their job and very respectful to me and my home. They are very accommodating when I need them by coming as soon as possible. It was nice to see they also have women working for them , I was quite surprised when Shelby came, she did a quality job fixing my furnace, and actually came earlier than scheduled. Thank you."
tom D. windsor, ontario March 13, 2023 "Unlike when I dealt with Reliance, I feel like Bryant values me as a customer."
carl C. windsor, ontario March 10, 2023 "Anthony went out of his way to help my Dad remove the door to fit the old dryer out and helped move it out as well! Very helpful!"
frank L. windsor, ontario March 09, 2023 "Very knowledgeable and professional staff. Keep work place clean and safe."
robert L. tecumseh, ontario March 08, 2023 "They took their time and made sure the job was done right"
robert W. tecumseh, ontario March 08, 2023 "Excellent service as always. Note: I never give a '10' as nobody is perfect all the time.....lol"
mary H. lasalle, ontario March 03, 2023 "The techs arrived on time, were very pleasant and in the case of the fireplace repair, worked very hard and the fireplace now works better than it has in years. The furnace maintenance was well done, again on time and with professional disposition. We are very pleased with your techs and their service."
rita B. windsor, ontario February 28, 2023 "Service is timely (usually same day, so far) and reliable. Technicians are professional and friendly"
jason D. windsor, ontario February 26, 2023 "Service service service. You care about me. I am not just a number. Great staff at all levels."
linda M. windsor, ontario February 25, 2023 "I have always been very satisfied with your techs and phone reps."
susanne R. windsor, ontario February 24, 2023 "To date, I have always experienced the most knowledgeable and polite techs and staff from this wonderful company. My Dad has always used your company for his needs and I have followed suit. No regrets. I am very pleased with every visit."
mrs crawford C. windsor, ontario February 22, 2023 "The technicians were both knowledgeable and efficient as well as pleasant."
bob B. windsor, ontario February 15, 2023 "My initial call with the service rep was very cordial and pleasant. She understood my needs and offered the situation the seriousness with which I thought it deserved. I was very pleased to have spoken with her on the phone. She was able to get a technician who worked with boiler heating system to our home the next day. The technician, James, was able to locate the problem quickly and returned to the shop to obtain the necessary parts and come back to repair the boiler. In addition, he noticed we were dur for a carbon monoxide test which he performed and we were grateful that he noticed it needed to be done. However, 3 of the rads were not producing heat. James went to each rad to bleed and remaining air out of the system to allow the hot water to reach the rad but was unsuccessful in providing heat in three of the rads (the front door, the master bedroom, and the main bathroom in-floor heating). After several attempts, James showed my husband how to bleed the rads, which we did several times that evening, without success. I again called Bryant the following morning and the representative I spoke with was very cordial and helpful. She arranged for James to return to our home that afternoon. After several attempts, James was able to produce heat at the front door, but not the bedroom or bathroom. He suggested we call a plumber (which I found strange given that plumbing services are listed on your service vehicles). However, we did contact a plumber who attended at our home the following day and was able to get heat in the remaining areas. I am disappointed that Bryant did not see the job through to completion. In addition to paying Bryant more than $850 I now found myself in the position of having to pay an addition $226 to a plumber. Just now how I would leave my customers."
frank C. windsor, ontario February 15, 2023 "Knowledgeable and friendly service techs. Always show up on time"
margaret C. windsor, ontario February 15, 2023 "Very impressed with Shelby. Very knowledgable and thorough."
eleanore D. essex, ontario February 13, 2023 "Geoff & Craig were very knowledgeable , efficient did a very neat job left no messes.installed new thermostat explained how to use it. They were in and out in less than 3 hours. Excellent job guys Thank You !"
gerry L. windsor, ontario February 08, 2023 "very courteous, knowledgeable. answered any questions i asked. did a very good job."
brenda G. windsor, ontario February 05, 2023 "good work always on time, very professional and friendly"
anne & terry B. windsor, ontario February 03, 2023 "Excellent service. Technician takes the time to explain what was done and if there are any concern. Staff that answer calls are always courteous."
annalisa R. lasalle, ontario January 25, 2023 "They came immediately when I called that my furnace was not working,"
gail O. windsor, ontario January 25, 2023 "Every technician that i had come to my house were so professional and super friendly"
daphne D. lasalle, ontario January 22, 2023 "We always get good service with all techs being very knowledgeable and clean"
blade D. windsor, ontario January 22, 2023 "Great service. Technicians came earlier than expected. Friendly and they did a great job and completed the job fast."
michael N. windsor, ontario January 21, 2023 "Mason Hoppe and the technician Jason High level of professionalism"
denise D. windsor, ontario January 21, 2023 "Only company that answered the phone 1st. time I called"
rosie D. windsor, ontario January 20, 2023 "From when I first called I was given a time frame. Technician arrived within the time frame and completed the service"
nicole O. windsor, ontario January 19, 2023 "Always on time, fast emergency services when required, very helpful & professional"
marv F. amherstburg, ontario January 19, 2023 "Service tech was awesome. He communicated well and was incredibly thorough. He didnt just check the boxes. He did a great job. Polite and professional."
michael N. windsor, ontario January 16, 2023 "Mason Hoppe and Jason Service, assistance and professionalism"
brian J. windsor, ontario January 16, 2023 "The technician was very knowledgeable and friendly. He was courteous and did his work with no interruptions to my daily routine."
mrs lynn M. windsor, ontario January 15, 2023 "Prompt,efficient,friendly service. Feel very confident with this company"
sharon L. windsor, ontario January 15, 2023 "Professional service, on time, friendly, efficient and helpful"
fred B. windsor, ontario January 14, 2023 "Technician and office staff were polite and knowledgeable ."
john D. windsor, ontario January 14, 2023 "Technicians know their business. All staff friendly and will take the time needed by me to understand the work."
susan W. amherstburg, ontario January 13, 2023 "The Tech, Anthony was great! Very knowledgeable, found the problem and fixed it. Also, very kind and professional."
mary H. lasalle, ontario January 12, 2023 "Quick response, professional attitude, informative, and effective service."
stephanie D. windsor, ontario January 10, 2023 "since the unit was installed, all of the service technicians have been very professional & personable when performing the required check up on my unit"
jenny L. windsor, ontario January 09, 2023 "Technician was very helpful and cooperative. Made me feel comfortable asking questions and took the time to give me options and explained things to ensure I understood exactly what he was doing and why"
susan W. amherstburg, ontario January 07, 2023 "The technician, Josh was great! He was very knowledgably and did the best he could to solve the problem."
joanne C. windsor, ontario January 07, 2023 "Was professional and patient while troubleshooting our boiler system. Also took the time to explain the characteristics of our system, and gave advice on how to use our system more efficiently."
francesco B. windsor, ontario January 06, 2023 "Friendly professional and knowledgeable technician that explain the work being done and no pressure on sales."
grenier manger M. windsor, ontario January 06, 2023 "The service is fantastic and the technician sent was great"
denise D. windsor, ontario January 05, 2023 "This was the first time I used Bryant. I feel that rating was appropriate."
larry R. windsor, ontario January 02, 2023 "Very efficient. Provided quick service during holiday season"
susan W. amherstburg, ontario January 02, 2023 "Knowledgeable technician! Wonderful service. Came out to the house very quickly."
bill A. lasalle, ontario January 01, 2023 "Quick to respond, very professional, dealt with the issue on the first visit."
vincent R. windsor, ontario December 31, 2022 "The technician was very profesional. The problem wasn't obvious and it took a while for the furnace to fail in his precence. When the problem was diagnosed he promtly when out and retrieved the parts that were needed for the repair."
anita B. windsor, ontario December 30, 2022 "I had no heat on a very very cold day and the technician fixed the problem on the same day I called"
sue M. tecumseh, ontario December 26, 2022 "Every service technician I have dealt with has been friendly. Polite and determined to solve the problems"
mr parent P. amherstburg, ontario December 19, 2022 "The service person did exactly what was needed and quoted price in advance and the end cost was the same as quote."
frank J. windsor, ontario December 16, 2022 "Bryant is very reliable. The service technician was great."
michael B. windsor, ontario December 15, 2022 "The technicians, I think his name was Scott, and his partner Dawson were both highly efficient, helpful, and hard-working."
bryerswood youth C. amherstburg, ontario December 15, 2022 "This was an exploratory call. Not certain if we will be using Bryant. Depends on the outcome."
george L. amherstburg, ontario December 14, 2022 "Techs are professional, arrive on time and solve the problem."
heather C. river canard, ontario December 13, 2022 "Always knowledgeable, professional, and friendly."
mrs lapain L. windsor, ontario December 12, 2022 "Tech was knowledgeable and prompt. Explained things well"
lucy H. leamington, ontario December 11, 2022 "The technician checked everything very carefully, and then asked if I had a carbon monoxide detector to make sure I was protected in case of a carbon monoxide leak."
greg F. lasalle, ontario December 10, 2022 "Very professional, courteous and informative. Thank you."