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Bryant Heating & Cooling Service Experts Reviews

Exceptional Heating, Plumbing and Air Conditioning Customer Service

At Bryant Heating & Cooling Service Experts, we care what our customers think. Our team of skilled HVAC service technicians are as dedicated to providing exceptional customer service as they are to meeting your heating, cooling and plumbing needs. But, you don’t have to take our word for it.

Some praise our reliable, professional and knowledgeable team members. Customers also tell us they enjoy the fast response and quality service, while others say the HVAC systems we install are still working great many years later.

Ready to join the ranks of satisfied Bryant Heating & Cooling Service Experts customers? Call us today to schedule an appointment for your heating, air conditioning and plumbing needs.

Customer Reviews

moe mouselli

Aug 27, 2025

Cassandra butler thank you so much for your kindness and helping service you did over what was asked and I will never forget this moment from your kind hearted THANK YOU!!!

Andrew

Aug 26, 2025

$11,383 system → $34,000 paid → Still don’t own it. In 2019, when my furnace and AC failed, I signed with Bryant Heating & Cooling / Service Experts. For my 1,100 sq. ft., single-story home, they installed a system priced at $11,383 — already overpriced to begin with compared to the market. The contract locked me into $159/month + HST ($179.67 to start) for 15 years, with a 2% yearly CPI increase. Six years in, my payment is already $189.79/month. By the end of the term, I’m on track to pay $34,000 total. The shocking part? After paying more than triple the system’s value, I still don’t even own it. The unit remains their property. When I asked about buying it out today, they quoted me $9,447.89 + HST — nearly the cost of a new system again, even after years of payments. They’ll probably reply talking about the “service visits” included. Here’s the truth: they come maybe once a year, often closer to 18 months, to “service” equipment that they own, not me. One of their techs even told me to clean my own AC coils in between visits if I wanted better efficiency. So much for “full service.” I originally chose them because of their glowing Google reviews, but after this experience, I don’t know how they maintain a 5-star rating while locking homeowners into contracts like this. I plan on buying out my contract just to be done with it — and I’ll never give them another penny. If they make this right, I’d be willing to revisit my review. But as it stands, this Advantage Program is nothing more than a financial trap. Homeowner BEWARE Andrew Johns

Thomas Rivers

Aug 25, 2025

Got my air conditioner just fixed today. I've had the privilege of meeting Nabeel he had amazing customer service skills, kept everything nice and clean. he's a very friendly man if you I ever need to use this company, hopefully this young man, we'll be at your house helping you.thank you

David Honor

Aug 22, 2025

Our technicians Quinn and Dante were very friendly. They also were great at explaining what they were doing. They also came before they were expected and finished the job in a very timely manner as well. Amazing job!

Joey nespolon

Aug 21, 2025

Our serviceman Nabeel was very kind and knowledgeable about our AC unit and made sure we could make the best possible deal to replace our unit

Maria V

Aug 20, 2025

Both technicians were punctual, respectful and cleaned up before they left. They did a great job!

Maria V

Aug 19, 2025

Both technicians were punctual, respectful and cleaned up before they left.

JUSTIN Lafleur

Aug 17, 2025

Service was great, would definitely recommend to others. Thanks again Nabeel

Andres Curbelo

Aug 15, 2025

Nabeel was very helpful, knowledgeable and polite... Bryant never disappoints with their techs.

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