How Do I Choose the Right AC Repair Company in Canada?
When your air conditioner malfunctions on a sweltering summer afternoon, you need fast repair services that you can count on. But with so many companies claiming to offer the very best AC repair services in Canada, how do you know which is the right choice for your home? Follow these 10 tips when choosing an HVAC repair company to help you feel confident about the service provider you pick out.
1. Read Customer Reviews
Many individuals start their search for an air conditioning repair company on the internet. While you’re surfing the web, be sure to read ratings from past customers who’ve shared their experiences—for better or worse. Look for companies with a high overall evaluation and take the time to read both positive and negative reviews so you understand what to expect.
2. Ask for Recommendations
Word-of-mouth referrals from friends, family or associates are helpful when searching for an AC repair service. Figure out which companies the people whose opinions you respect have worked with for HVAC repair in the past and whether they had a favorable experience. This firsthand advice and the opportunity to ask specific questions can help you make an informed decision when selecting an AC repair company.
3. Know the HVAC Repair Company’s Service Area
A specific company may clearly be the best, but it doesn’t matter if they don’t service your city. Some companies have a limited service area or charge extra fees for going to calls at properties outside their normal service area. Check ahead of time to see if your neighborhood is included in the company’s service area. If not, determine if they’re willing to come to you for an additional cost. Carefully weigh your local companies before deciding to pay a higher amount for an out-of-area HVAC repair company.
4. Find Out About Emergency Services
Air conditioners seem to break down at the most inconvenient times. Choosing a company that offers emergency services is essential if you need punctual, reliable assistance on a Friday night or a holiday weekend. Look for “after-hours,” “24/7” or “emergency services” on the company’s internet site, and find out if an extra fee applies for service calls outside ordinary business hours.
5. Check for HVAC Industry Certifications
Certifications signify a company’s dedication to high-quality workmanship and professionalism. Try to get an HVAC repair company that holds certifications such as North American Technician Excellence (NATE) to illustrate that the company follows industry standards and that their employees are trained and knowledgeable.
6. Make Sure the Company Is Licensed, Bonded and Insured
Before trusting your AC repair to just any company, confirm that they are licensed, bonded and insured. A licensed company has met the necessary permitting requirements to do business legally in your province. Bonding means the company is financially backed in the event of a claim, and insurance protects you as a homeowner in case of accidents or damage to your property while the company’s crews are making the repair. Require proof of licensing, bonding and insurance to ensure you’ve found a legitimate and reliable company.
7. Ask About the Company’s Experience
A company with a solid reputation of supplying quality service likely has the experience it needs to handle challenging repairs. Determine how long the company has been in business. Then, ask a technician whether they have previously encountered the problem you need addressed. This kind of experience is vital to ensure consistent, dependable and professional service.
8. Assess the Company’s Communication and Customer Service
Good communication is crucial when dealing with any company. The HVAC repair company you choose should be responsive, attentive and able to answer your questions. Keep an eye out for evidence of techs going the extra mile in the online reviews you read and pay attention to how you’re treated when you phone the company to ask about a repair.
9. Compare AC Repair Estimates
Acquiring multiple quotes helps you select a company that offers competitive and reasonable prices. Be wary of companies that give low-ball estimates, as these companies may cut corners to keep prices low or tack on hidden fees to make up the difference. The most reputable companies provide detailed and transparent quotes up front, making sure you understand the full cost of repairs before work begins.
10. Evaluate Warranties and Guarantees
Reputable service providers guarantee their work and give warranties for your peace of mind. Such coverage shows quality assurance and helps you continue the process with confidence. A collection of parts, labour and service warranties is best, and you can’t go wrong with a 100% satisfaction guarantee.
Contact Our Reputable AC Repair Company
Finding a good HVAC professional doesn’t have to be challenging. Service Experts is a national business with hometown heart, ready to serve you with affordable prices, 24/7 emergency repairs, certified technicians and your total satisfaction guaranteed. The next time your malfunctioning air conditioner threatens to disrupt your comfort, contact an office near you and schedule skilled AC repair services.