We Can Repair Any Kind of Gas Fireplace in Windsor

Gas fireplaces make adding heat to your Windsor home simple. Just move a switch or push a button for instant heat.

They’re also quite effortless to use. Unlike their woodburning equivalents, there’s no need to use firewood or clean up ashes. But like any other natural gas equipment, these fireplaces have to have routine service to help them run efficiently and avoid breakdowns.

When your fireplace won’t light or won’t stay on, the professionals at Bryant Heating & Cooling Service Experts can help. Use our easy-to-understand tips first. If your fireplace still isn’t heating correctly, give us a call. We can handle any brand. All of our professionals are NATE certified, which means they’ve passed comprehensive instruction to better help you. And all of our outstanding work is supported by a 100% Satisfaction Guarantee for a year.*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several causes why your fireplace won’t turn on. Remove the cosmetic plate beneath your fireplace to gain entry to its components.

  1. Is a breaker tripped? Check your home’s electrical panel and adjust breakers as needed.
  2. Is the gas flowing? Make sure the valve is in the “open” placement.
  3. Is the pilot light burning? If it is out, follow manufacturer instructions to reignite. Secure the vent cap to block drafts from blowing it out.
  4. Pilot light turns on but won’t stay lit? There could be an issue with the thermocouple, a metal safety sensor that monitors gas flow.
  5. Pilot light stays on but fireplace won’t heat? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, contact us for service.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve totally cooled.
  • Grinding or shrieking sounds? Have Bryant Heating & Cooling Service Experts fix or install a new blower.
  • Funny scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and call us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid pricey failures. It may even help it run longer.

  1. Confirm your fireplace is fully cooled.
  2. Shut the gas off by spinning the valve to “off.”
  3. Pull out the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Rub down inside edges with a wet cloth. Use warm, soapy water to clean up dust or soot accumulation.
  7. Put back lava rocks and logs in the same order.
  8. Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can etch the glass or cause it to crack.
  9. If you have a vented gas fireplace, take a look at the outside vent and discard debris such as leaves or bird nests.
  10. Make sure your carbon monoxide detector is operating correctly.

Schedule Annual Maintenance Today

Once your fireplace is running again, enroll in annual inspections with us. These inspections can potentially discover issues before they start. We’ll inspect your components for cracks. We’ll also double-check there aren’t any leaks and that pressurization levels are correct.