We Can Repair Any Kind of Gas Fireplace in Windsor

Gas fireplaces make adding heat to your Windsor home easy. Just flick a switch or push a button for instant heat.

They’re also quite effortless to use. Unlike their woodburning alternatives, there’s no need to use firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces have to have regular service to help them run efficiently and avoid breakdowns.

When your fireplace won’t light or won’t stay on, the professionals at Bryant Heating & Cooling Service Experts can help. Use our easy-to-understand tips first. If your fireplace still isn’t running like it should, give us a call. We can handle any brand. All of our specialists are ACE certified, which means they’ve passed in-depth education to better meet your needs. And all of our outstanding work is upheld by a 100% Satisfaction Guarantee for a year.^*

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several causes why your fireplace won’t turn on. Remove the cosmetic plate under your fireplace to gain entry to its parts.

1. Is a breaker tripped? Check your home’s electrical panel and reboot breakers as appropriate.
2. Is the gas flowing? Make sure the valve is in the “open” setting.
3. Is the pilot light burning? If it is out, follow manufacturer instructions to reignite. Secure the vent cap to block drafts from blowing it out.
4. Pilot light turns on but won’t stay on? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
5. Pilot light stays on but fireplace won’t heat? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.

If you think there’s a problem with the thermocouple or thermopile, contact us for service.

Fireplace is Making Odd Sounds or Smells

• Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
• Grinding or shrieking sounds? Have Bryant Heating & Cooling Service Experts fix or put in a new blower.
• Funny scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, ventilate your home and get in touch with us without delay.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a regular basis can help it heat more efficiently and avoid pricey failures. It may even help it run longer.

1. Verify your fireplace is fully cooled.
2. Shut the gas off by spinning the valve to “off.”
3. Pull out the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
4. Remove the lava rocks, vacuum them separately and remove soot with the brush.
5. Clean the internal parts of the fireplace with a vacuum hose attachment.
6. Rub down inside edges with a wet cloth. Use warm, soapy water to clean up dust or soot accumulation.
7. Return lava rocks and logs in the same order.
8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can etch the glass or cause it to crack.
9. If you have a vented gas fireplace, examine the outside vent and discard debris such as leaves or bird nests.
10. Make sure your carbon monoxide detector is working appropriately.

Schedule Annual Maintenance Today

Once your fireplace is heating again, enroll in annual inspections with us. These inspections can potentially discover issues before they start. We’ll inspect your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are right.